Shipping conditions

 

Where do you ship?

IAMMI sends packages all over the world except Russia. If your destination is not available, please contact our Sales team.

 

With which company are the packages sent?

IAMMI ships worldwide with Colissimo and DHL.

 

How much is the shipping cost?

There is free Europe shipping on orders over €250.

The shipping costs will appear at the checkout, since they vary depending on the location.

*Capsule collections and Made to order may have a special packaging. In this case, shipping costs will be included at the checkout.

How long does the shipment of my order take?

The delivery time for orders inside the EU is 2-3 business days, whereas for orders outside the EU is 3-4 business days. Please bear in mind that this timing is estimated from the moment when your order is shipped and is always approximate.

 

How can I track my order?

A shipping confirmation email with the tracking information will be sent to the client once the parcel leaves our atelier and is with the courier.

To check the status of your parcel shipped with Colissimo, click on this link.

To check the status of your parcel shipped with DHL, click on this link.

Deliveries are made on business days from 9 am to 6 pm.

 

Can I ship one order to several addresses?

There is only one shipment per order. If you wish to send different products to distinct addresses, you will have to place more than one order.